We accept the payment methods below. Please be advised:
- Payment is due on the day of service. A late fee of $5.50 will apply per every day of lateness. See our Late Payment Policy below for details.
- Digital payments will be subject to a convenience fee.
- Our workers are not responsible for collecting payments.
1% convenience fee. Request from Home Clean Home LLC sent to you on the service day.
2% convenience fee. Request from @HomeCleanHomeLLC sent to you on the service day.
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Bill Pay or Handwritten Check
Bill Pay check (recurrent service only): Log in to your bank account in your bank's website or app and look for 'Bill Pay' to set it up. Enter our mailing address as shown above. You may enter your last name as your "account number". Checks are mailed from out of state; please allow 7 or more days for processing and USPS delivery.
Handwritten check (recurrent service only): Please make payable to Home Clean Home LLC and mail to the above address. Please allow 2 to 3 days for local USPS delivery. TO AVOID A LATE FEE: Please schedule payment so that check is delivered on or before the service day (preferably before). We will deposit your check at the end of the service day regardless of receiving it sooner. A courtesy 5-day grace period may be extended to you no more than once in a calendar year. For automatic payments: Please review the question "What about automatic payments?" below.
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LATE PAYMENT POLICY
Payments received after the day of service will be subject to a late fee of $5.50 per every day of lateness. For Zelle, Venmo and Cash App overdue payments, a new request will be sent. All other overdue payments will be invoiced via PayPal. PayPal Pay Later will not incur late fees if selected on the day of service. If you usually pay via Bill Pay or hand-mailed check and your payment arrives late, we will hold it for the next service visit.
Returned checks are subject to a $20 fee and may incur an additional late fee, invoiced via PayPal.
Returned checks are subject to a $20 fee and may incur an additional late fee, invoiced via PayPal.
How do I save with prepaid service?
Get a 4.25% discount for six months with a one-time advance payment. Six-month minimum, payment by mailed check only. Here's how you save:
SERVICE EVERY TWO WEEKS: GET 4.25% OFF!
13 PREPAID VISITS* Example: price per service visit $150 $150 x 13 visits = $1,950 regular cost 1950 x .0425 = 82.88 1950 – 82.88 = $1,867.12 your cost That's a savings of $82.88 across thirteen visits. In one year, your savings of 4.25% add up to 110% off. That's the same as one free service visit plus 10% off another (4.25 x 26). And that's in addition to the digital payment fees that you also save. Good deal! * 13 service visits in half a year. 1 year = 26 visits. 52 weeks/2 weeks = 26 |
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SERVICE EVERY FOUR WEEKS: GET 4.25% OFF!
6 PREPAID VISITS* Example: price per service visit $195 $195 x 6 visits = $1,170 regular cost 1170 x .0425 = 49.73 1170 – 49.73 = $1,120.27 your cost That's a savings of $49.73 across six visits. In one year, your savings of 4.25% add up to 55% off one service visit (4.25 x 13). And that's in addition to the digital payment fees that you also save. Good deal! * 6 service visits in almost half a year. 1 year = 13 visits. 52 weeks/4 weeks = 13 |
In the event that services are terminated before your prepayment runs out, you will be refunded the remaining balance.
What about automatic payments?
You may choose to activate automatic (recurring) payments in Bill Pay. Note: For service every two weeks, there are 26 visits in a year; for service every four weeks, there are 13 visits in a year. Over time, automatic payments will arrive late and increasingly later because service visits fall two to three days earlier every month. To avoid a late fee, choose one of three options:
Option 1
Periodically, change the Bill Pay date to be earlier in the month, taking mail delivery into account.
Periodically, change the Bill Pay date to be earlier in the month, taking mail delivery into account.
Option 2
Periodically, leave Bill Pay date intact but manually send another payment for our upcoming or most recent visit. After we deposit that check, subsequent checks will arrive earlier.
Periodically, leave Bill Pay date intact but manually send another payment for our upcoming or most recent visit. After we deposit that check, subsequent checks will arrive earlier.
Option 3
Pay average cost per month. Set it and forget it.
For service every TWO weeks, multiply your price times 26, then divide by 12. Example: price per visit $135.
135 x 26 = 3510
3510/12 = 292.50
Bill Pay amount $292.50
For service every FOUR weeks, multiply your price times 13, then divide by 12. Example: price per visit $175.
175 x 13 = 2275
2275/12 = 189.58
Bill Pay amount $189.58
Pay average cost per month. Set it and forget it.
For service every TWO weeks, multiply your price times 26, then divide by 12. Example: price per visit $135.
135 x 26 = 3510
3510/12 = 292.50
Bill Pay amount $292.50
For service every FOUR weeks, multiply your price times 13, then divide by 12. Example: price per visit $175.
175 x 13 = 2275
2275/12 = 189.58
Bill Pay amount $189.58
If Zelle doesn't charge a fee for sending or receiving money, why do you charge 1%?
While the Zelle service is technically feeless, banking institutions charge fees at their discretion. Our bank charges small businesses a 1% fee for depositing Zelle payments. (The Zelle® payments network is owned by a consortium of US banks.)